Privacy notice
Effective 13 November 2026
In short: this website sets no cookies and tracks no one. If we emailed you, it's because your business publishes that address on its own website, and we found a specific problem on that website we can help with. We don't buy lists, guess addresses or use social media profiles. Reply "stop", use the unsubscribe link, or email privacy@keycrestventures.com and we'll never email you again.
1. Who we are
KeyCrestVentures is the trading name of Ketan Dinesh Chaudhari, a sole proprietorship registered in India as a micro enterprise (MSME) (Udyam UDYAM-MH-33-0556352), of Kalher, Thane, Maharashtra 421320, India. We are the data controller for the personal information described here. For anything about privacy, email privacy@keycrestventures.com or write to us at the address above.
2. Who this notice covers
- people who visit this website;
- people at businesses we contact about their website (our outreach);
- our clients and the people we deal with at them; and
- anyone who emails us.
3. Visiting this website
This website sets no cookies and runs no analytics, advertising or tracking scripts. It loads no fonts or other files from third parties. Our hosting provider (Cloudflare) necessarily processes technical information, such as your IP address and browser type, to deliver the pages and protect the site from attacks, under its own privacy terms. We do not use that information to identify you.
4. Contacting businesses about their websites (outreach)
What we collect
- the business's name, website address and town, from its public Google Maps listing;
- a business email address that the business publishes on its own website, and the page where it appears;
- facts about the public website itself: for example, whether visitors can book online, whether it works well on a phone, how quickly it loads (measured with Google PageSpeed Insights) and whether it uses HTTPS;
- for UK businesses, the statement on the website that the business is a limited company or LLP;
- the emails we send, and any reply you send us, with how we've categorised it (for example "interested" or "please don't contact me").
We never guess email addresses, buy or rent contact lists, collect personal social media profiles, or contact a personal address unless the business itself publishes it as its contact address.
Why, and our lawful basis
We use this information to offer a relevant service: fixing the specific problem we found. Our lawful basis is our legitimate interests in offering our services to businesses, which we have balanced against your interests: we contact only published business addresses, about the business's own public website, keep each email short, and stop for good as soon as you ask.
- UK: under the Privacy and Electronic Communications Regulations (PECR) we email only incorporated businesses (limited companies and LLPs) that state this on their website. We do not send unsolicited marketing emails to sole traders or partnerships.
- US: every email follows the CAN-SPAM Act: it identifies us, includes our postal address and an easy way to opt out, and opt-outs are honoured promptly.
How emails are prepared
We use software, including an AI writing assistant (Claude, provided by Anthropic), to check websites, help draft emails and sort replies. Every claim in an email must be backed by something we actually observed on the website, and a person reviews and approves every outreach email before it is sent. No decision with legal or similarly significant effects is made about you by automated means.
Opting out
Reply "stop", click the unsubscribe link in any email, or email privacy@keycrestventures.com. We stop straight away. To make sure we never contact you again, we keep a one-way coded version of your email address (a "hash") on our do-not-contact list, and for outreach we also stop contacting other addresses at the same business domain. The coded version can't be turned back into your address.
5. Clients
When you work with us we hold your contact and billing details, our correspondence, the content and materials you give us for your website, and any access you grant us to systems such as your hosting, domain or booking software. We use these to deliver the work (our lawful basis is the contract with you) and to keep the records the law requires (legal obligation). Payments are handled by PayPal; we never see or store your full card details. Where we handle your own customers' personal information on your behalf (for example, data submitted through your website's forms), we do so only on your instructions as your processor, and we can sign a data processing agreement with you.
6. Who we share information with
We don't sell personal information or share it for advertising. We use these service providers, who process it on our behalf under contracts and their own security commitments:
| Provider | What for | Where |
|---|---|---|
| Hostinger | Our email | As set out in Hostinger's privacy policy |
| Google Cloud | The servers and storage that run our systems | London, UK |
| Google Maps Platform, PageSpeed Insights | Business listings and website speed tests (business data) | Global |
| Anthropic | AI assistance for drafting emails and sorting replies | US |
| Cloudflare | Hosting this website and client websites | Global |
| GitHub | Storing the code of websites we build | US |
| PayPal | Invoices and payments | Global |
We may also disclose information if the law requires it, or to protect our rights.
7. International transfers
We are based in India, and our providers operate in the UK, the EU, the US and elsewhere. When personal information from the UK or EU is transferred to a country without an adequacy decision, we rely on appropriate safeguards such as the UK International Data Transfer Agreement or Addendum and the EU Standard Contractual Clauses, as offered in our providers' terms.
8. How long we keep it
| Information | How long |
|---|---|
| Businesses we researched but did not contact | Deleted within 30 days |
| Businesses we emailed who did not reply | Deleted 90 days after our last email |
| Replies and conversations with prospects | Up to 2 years after our last contact, unless you become a client |
| Do-not-contact list (coded addresses and domains) | Kept permanently, so we keep honouring your request |
| Client records, invoices and contracts | As long as tax and accounting law requires (currently up to 8 years) |
9. Your rights
Depending on where you are, you have the right to:
- ask for a copy of the personal information we hold about you;
- ask us to correct it, or to delete it;
- object to direct marketing at any time: we will always stop;
- object to other processing based on our legitimate interests, or ask us to restrict it;
- ask for information you gave us in a portable format.
Email privacy@keycrestventures.com. We'll reply within one month, and may need to check your identity first. We honour these requests wherever you live, including under US state privacy laws where they apply. If you're in the UK and unhappy with how we've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk; in the EU, to your local data protection authority. We'd appreciate the chance to put things right first.
10. Security
Information is encrypted in transit, kept on access-controlled systems, and credentials are held in managed secret storage rather than in files or code. We collect only what we need and delete it on the schedule above.
11. Children
Our services are for businesses. This website and our outreach are not directed at children, and we don't knowingly collect children's information.
12. Changes to this notice
If we change this notice, we'll update the date at the top. Significant changes will be highlighted on this page.
13. Contact
KeyCrestVentures, Kalher, Thane, Maharashtra 421320, India · privacy@keycrestventures.com