Terms of service

Effective 13 November 2026

1. About us and these terms

KeyCrestVentures is the trading name of Ketan Dinesh Chaudhari, a sole proprietorship registered in India as a micro enterprise (MSME) (Udyam UDYAM-MH-33-0556352), of Kalher, Thane, Maharashtra 421320, India ("we", "us"). These terms apply to your use of this website and to any services we provide to you ("you"). If a quote we give you says something different from these terms, the quote wins for that job.

Our services are for businesses. By accepting a quote you confirm you're acting for a business, not as a consumer.

2. Using this website

You may use this website for information about our services. Please don't try to disrupt it, copy it wholesale, or use it for anything unlawful. We work to keep it accurate, but its content is general information, not advice for your particular situation.

3. Quotes and starting work

• We give you a written quote describing the work ("scope"), the fixed price and an expected timeline.
• A quote is valid for 30 days. Work starts when you accept it in writing (email is fine).
• If you want something outside the scope, we'll quote it separately. We only do it if you agree to that quote.
• Timelines depend on getting what we need from you (content, access, approvals) when we ask for it.

4. Prices and payment

• Prices are fixed and stated in the quote, in pounds sterling or US dollars.
• We invoice through PayPal. Unless the quote says otherwise, invoices are due within 14 days.
• Care plans are billed monthly in advance.
• If an invoice is overdue, we may pause work, and care plan services, until it is paid. We'll tell you first.
• You're responsible for any taxes, bank or currency charges on your side of the payment.

5. Your part

• You confirm that you have the right to use any text, images, logos and other material you give us.
• You give us the access we need (for example to your domain, hosting or booking system) and review previews within a reasonable time.
• Third-party services you use, such as your domain name, booking system or email, stay in your name and under their providers' terms. You pay for them directly unless we agree otherwise in writing.

6. Ownership

• Once you've paid in full, you own the website we built for you: its custom design, code and the content made for you. On request, we'll hand over the complete code and files.
• Open-source and third-party components stay under their own licences, which allow you to use them on your site.
• We keep the right to reuse our general know-how and non-client-specific tools.
• We'll only mention you or show your website as an example of our work with your written permission.

7. Hosting and care plans

• What each care plan includes (hosting, updates, monthly checks and report, small changes, response times for bugs) is set out in your quote.
• Either of us can cancel a care plan with 30 days' written notice. When it ends, we'll help move your site to wherever you choose.
• We aim to keep sites we host available at all times, but can't guarantee uninterrupted service, especially where outages are caused by third-party providers.

8. Our promise about our work

• We do the work with reasonable care and skill, as described in the quote.
• If something we built doesn't work as agreed and you tell us within 30 days of launch, we fix it at no charge.
• We can't promise specific search rankings, traffic, bookings or revenue, because those depend on many things outside our control.

9. Liability

• Our total liability to you for any job or care plan is limited to the amount you paid us for it in the 12 months before the claim.
• We're not liable for indirect or consequential losses, such as lost profits, lost business or lost data, or for problems caused by third-party services, your own changes, or information you gave us.
• Nothing in these terms limits liability that the law does not allow to be limited.

10. Confidentiality and data

We keep your business information confidential and use it only to provide our services. Where we handle personal information on your behalf, we act only on your instructions and protect it as described in our privacy notice. We can sign a data processing agreement on request.

11. Ending a project

Either of us can end a project by written notice if the other seriously breaches these terms and doesn't put it right within 14 days of being asked. If a project ends early, you pay for work done up to that point, and we hand over what we've completed for you.

12. Law and disputes

These terms are governed by the laws of India. We'll always try to resolve any disagreement by talking first. If we can't, the courts of Thane, India, have jurisdiction.

13. Changes and contact

We may update these terms; the version in force when you accept a quote applies to that job. Questions: outreach@keycrestventures.com · Kalher, Thane, Maharashtra 421320, India